• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 3pm to 11:59pm on April 16, 2024 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com.
• A customer service fee of HK$50 per ticket will be charged for successful purchased ticket and HK$35 courier fee per transaction with 4 tickets in maximum.
• A maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Tickets are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat or queuing number selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers) and single queuing number /non-adjacent queuing number.
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the courier fee / customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Each delivery is limited to 4 tickets per transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct. The Concert organizer and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after July 26 , 2024, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Office hours: Monday to Friday 10am-7pm, excluding Public Holiday).
• For standing zone ticket, it is suitable for age of 12 or above and height limit of 140 cm or above ; for marked seating , it is suitable for age of 3 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission. Once the QR code on ticket is used, it will be deactivated from the system and cannot be reused.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any courier fee /customer service fees or other administrative fees charged by Cityline (if any).
• Citibank, the concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10am to 11:59pm on March 6, 2024 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com.
• A customer service fee of HK$50 per ticket will be charged for successful purchased ticket and HK$35 courier fee per transaction with 4 tickets in maximum.
• A maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Each delivery is limited to 4 tickets per transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct. The Concert organizer and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after June 21, 2024, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Office hours: Monday to Friday 10am-7pm, excluding Public Holiday).
• This concert is marked seating and suitable for age of 6 or above. Each ticket admits one person only. A valid e-ticket must be provided for admission. Once the QR code on ticket is used, it will be deactivated from the system and cannot be reused.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10am to 11:59pm on January 19, 2024 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com.
• A customer service fee of HK$40 per ticket will be charged for successful purchased ticket and HK$35 courier fee per transaction with 4 tickets in maximum.
• A maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Each delivery is limited to 4 tickets per transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct. The Concert organizer and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after February 9, 2024, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Office hours: Monday to Friday 10am-7pm, excluding Public Holiday).
• This concert is free standing and suitable for age of 12 or above and height limit of 140 cm or above. Each ticket admits one person only. A valid e-ticket must be provided for admission. Once the QR code on ticket is used, it will be deactivated from the system and cannot be reused.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10:00am to 11:59pm on January 8, 2024 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Priority Booking Hotline at (852) 31 288 288 (from 10am to 8pm on January 8, 2024); or
  b) Hong Kong Ticketing (HK Ticketing) website www.hkticketing.com or HK Ticketing App (from 10 am to 11:59pm on January 8, 2024).
• A customer service fee of HK$38 per ticket will be charged for successful purchased ticket. Only “Courier Service” is available for this event, courier fee HK$40 per booking transaction with 4 tickets in maximum will be charged for Hong Kong local regions. Please visit www.hkticketing.com for delivery arrangement and details of courier fee for other regions.
• Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, HK Ticketing reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services on or before February 1, 2024. Cardholders should ensure that the delivery address/information is correct and no amendments of delivery address for successful transaction are allowed.
• The Concert organizer and HK Ticketing are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact HK Ticketing for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of HK Ticketing.
• If tickets are not delivered on or after February 1, 2024, please contact HK Ticketing for assistance by email: online@hkticketing.com or by phone: (852) 31 288 288 (Office hours: Monday to Sunday 10am-8pm).
• The Concert is marked seating and suitable for aged 6 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission. There will be no replacement for any loss of the tickets.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by HK Ticketing. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• In case of any change(s) or cancellation of any of the scheduled performance, or any dispute(s) arising between the Organisers and the cardholder(s), the Organizer reserves the right for the final decision at its own discretion. The Organisers will make decisions and announcements regarding arrangements of postponement or refund of the Activity in case of cancellation or postponement of the Concert. If the Organisers arrange a refund, the refund shall be made to the holders of the tickets only. Citibank and HK Ticketing (except providing ticket selling services) are not the supplier of the above Concert/products/services (including arrangements of ticket refund), thereby are not responsible for any related Concert/products/services(including arrangements of ticket refund). The Organisers are solely responsible for all obligations and liabilities of all Concert/products/services (including arrangements of ticket refund).
• Citibank, the concert organizer and HK Ticketing reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and HK Ticketing.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10am on December 18, 2023 to 11:59pm on December 20, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com.
• A customer service fee of HK$38 per ticket will be charged for successful purchased ticket and HK$35 courier fee per transaction with 4 tickets in maximum.
• A maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Each delivery is limited to 4 tickets per transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct. The Concert organizer and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after February 22, 2024, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Office hours: Monday to Friday 10am-7pm, excluding Public Holiday).
• This concert is marked seating and suitable for age of 6 or above. Each ticket admits one person only. A valid e-ticket must be provided for admission.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10:00am on December 12, 2023 to 11:59pm on December 13, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Priority Booking Hotline at (852) 31 288 288 (from 10am to 8pm on December 12, 2023 and 10am to 8pm on December 13, 2023); or
  b) Hong Kong Ticketing (HK Ticketing) website www.hkticketing.com or HK Ticketing App (from 10 am on December 12, 2023 to 11:59pm on December 13, 2023).
• A customer service fee of HK$38 per ticket will be charged for successful purchased ticket. Only “Courier Service” is available for this event, courier fee HK$40 per booking transaction with 4 tickets in maximum will be charged for Hong Kong local regions. Please visit www.hkticketing.com for delivery arrangement and details of courier fee for other regions.
• Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, HK Ticketing reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services on or before February 1, 2024. Cardholders should ensure that the delivery address/information is correct and no amendments of delivery address for successful transaction are allowed.
• The Concert organizer and HK Ticketing are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact HK Ticketing for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of HK Ticketing.
• If tickets are not delivered on or after February 1, 2024, please contact HK Ticketing for assistance by email: online@hkticketing.com or by phone: (852) 31 288 288 (Office hours: Monday to Sunday 10am-8pm).
• The Concert is marked seating and suitable for aged 6 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission. There will be no replacement for any loss of the tickets.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by HK Ticketing. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• In case of any change(s) or cancellation of any of the scheduled performance, or any dispute(s) arising between the Organisers and the cardholder(s), the Organizer reserves the right for the final decision at its own discretion. The Organisers will make decisions and announcements regarding arrangements of postponement or refund of the Activity in case of cancellation or postponement of the Concert. If the Organisers arrange a refund, the refund shall be made to the holders of the tickets only. Citibank and HK Ticketing (except providing ticket selling services) are not the supplier of the above Concert/products/services (including arrangements of ticket refund), thereby are not responsible for any related Concert/products/services(including arrangements of ticket refund). The Organisers are solely responsible for all obligations and liabilities of all Concert/products/services (including arrangements of ticket refund).
• Citibank, the concert organizer and HK Ticketing reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and HK Ticketing.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10:00am to 11:59pm on November 9, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Priority Booking Hotline at (852) 31 288 288 (from 10:00am to 8:00pm on November 9, 2023); or
  b) Hong Kong Ticketing (HK Ticketing) website www.hkticketing.com or HK Ticketing App (from 10:00am to 11:59pm on November 9, 2023).
• A customer service fee of HK$50 per ticket will be charged for successful purchased ticket. Only “Courier Service” is available for this event, courier fee HK$35 per booking transaction with 6 tickets in maximum will be charged for Hong Kong local regions. Please visit www.hkticketing.com for delivery arrangement and details.
• Regardless of price and performance, a maximum of 6 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 6 tickets are allowed to purchase for each Eligible Cards. HK Ticketing system will automatically select the best available seats to Cardholders at the time of the Transaction after Cardholders select concert date, time, number of ticket and price. No seat selection is available.
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services on or before March 1, 2024. Cardholders should ensure that the delivery address/information is correct and no amendments of delivery address for successful transaction are allowed.
• The Concert organizer and HK Ticketing are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact HK Ticketing for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of HK Ticketing.
• If tickets are not delivered on or after March 1, 2024, please contact HK Ticketing for assistance by email: online@hkticketing.com or by phone: (852) 31 288 288 (Office hours: Monday to Sunday 10am-8pm).
• The Concert is marked seating and suitable for aged 3 or above. Each ticket admits one person only. There will be no replacement for any loss of the tickets. A valid original ticket (with ticket stub intact) must be provided for admission. Once the QR code on ticket is used, it will be deactivated from the system and cannot be reused.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by HK Ticketing. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and HK Ticketing reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and HK Ticketing.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10:00am on November 2, 2023 to 11:59pm on November 3, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Priority Booking Hotline at (852) 31 288 288 (from 10:00am to 8:00pm on November 2, 2023 and 10:00am to 8:00pm on November 3, 2023); or
  b) Hong Kong Ticketing (HK Ticketing) website www.hkticketing.com or HK Ticketing App (from 10:00am on November 2, 2023 to 11:59pm on November 3, 2023).
• A customer service fee of HK$45 per ticket will be charged for successful purchased ticket. Only “Courier Service” is available for this event, courier fee HK$40 per booking transaction with 4 tickets in maximum will be charged for Hong Kong local regions. Please visit www.hkticketing.com for delivery arrangement and details of courier fee for other regions.
• Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, HK Ticketing reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services on or before December 2, 2023. Cardholders should ensure that the delivery address/information is correct and no amendments of delivery address for successful transaction are allowed.
• The Concert organizer and HK Ticketing are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact HK Ticketing for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of HK Ticketing.
• If tickets are not delivered on or after December 2, 2023, please contact HK Ticketing for assistance by email: online@hkticketing.com or by phone: (852) 31 288 288 (Office hours: Monday to Sunday 10am-8pm).
• The Concert is marked seating and suitable for 6 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission. There will be no replacement for any loss of the tickets.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by HK Ticketing. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• In case of any change(s) or cancellation of any of the scheduled performance, or any dispute(s) arising between the Organizers and the cardholder(s), the Organizer reserves the right for the final decision at its own discretion. The Organizers will make decisions and announcements regarding arrangements of postponement or refund of the Activity in case of cancellation or postponement of the Concert. If the Organizers arrange a refund, the refund shall be made to the holders of the tickets only. Citibank and HK Ticketing (except providing ticket selling services) are not the supplier of the above Concert/products/services (including arrangements of ticket refund), thereby are not responsible for any related Concert/products/services(including arrangements of ticket refund). The Organizers are solely responsible for all obligations and liabilities of all Concert/products/services (including arrangements of ticket refund).
• Citibank, the concert organizer and HK Ticketing reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and HK Ticketing.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10:00am on October 24, 2023 to 11:59pm on October 25, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Priority Booking Hotline at (852) 31 288 288 (from 10am to 8pm on October 24, 2023 and 10am to 8pm on October 25, 2023); or
  b) Hong Kong Ticketing (HK Ticketing) website www.hkticketing.com or HK Ticketing App (from 10 am on October 24, 2023 to 11:59pm on October 25, 2023).
• A customer service fee of HK$45 per ticket will be charged for successful purchased ticket. Only “Courier Service” is available for this event, courier fee HK$40 per booking transaction with 4 tickets in maximum will be charged for Hong Kong local regions. Please visit www.hkticketing.com for delivery arrangement and details of courier fee for other regions.
• Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, HK Ticketing reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services on or before December 2, 2023. Cardholders should ensure that the delivery address/information is correct and no amendments of delivery address for successful transaction are allowed.
• The Concert organizer and HK Ticketing are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact HK Ticketing for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of HK Ticketing.
• If tickets are not delivered on or after December 2, 2023, please contact HK Ticketing for assistance by email: online@hkticketing.com or by phone: (852) 31 288 288 (Office hours: Monday to Sunday 10am-8pm).
• The Concert is marked seating and suitable for 6 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission. There will be no replacement for any loss of the tickets.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by HK Ticketing. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and HK Ticketing reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and HK Ticketing.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 2:00pm on July 18, 2023 to 11:59pm on July 19, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Priority Booking Hotline at (852) 31 288 288 (from 2pm to 8pm on July 18 and 10am to 8pm on July 19); or
  b) Hong Kong Ticketing (HK Ticketing) website www.hkticketing.com or HK Ticketing App (from 2pm on July 18, 2023 to 11:59pm on July 19, 2023).
• A customer service fee of HK$50 per ticket will be charged for successful purchased ticket. Only "Pick up In Person" and "Local Courier Service (Hong Kong Only)" for this event, courier fee HK$35 per booking transaction with 4 tickets in maximum.
• Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last.
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Cardholder who purchases tickets successfully can select to collect their tickets via “Pickup in Person” or “Local Courier Service”. For Pickup in Person, ordered Ticket(s) can be collected by Cardholder in person at HK Ticketing’s retail outlets and the box office of the performing venue any time from September 4, 2023. For Local Courier Service, ordered Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services on or before September 18, 2023. Cardholders should ensure that the delivery address/information is correct and no amendments of delivery address for successful transaction are allowed. Each delivery is limited to 4 tickets per transaction. Please visit www.hkticketing.com for delivery arrangement and fee details.
• The Concert organizer and HK Ticketing are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact HK Ticketing for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of HK Ticketing.
• If tickets are not delivered on or after September 18, 2023, please contact HK Ticketing for assistance by email: online@hkticketing.com or by phone: (852) 31 288 288 (Office hours: Monday to Saturday 10am-6pm, closed on Sunday & Public Holiday).
• This concert is free standing and suitable for age of 12 or above and height limit of 140 cm or above. Each ticket admits one person only. There will be no replacement for any loss of the tickets. A valid e-ticket must be provided for admission. Once the QR code on ticket is used, it will be deactivated from the system and cannot be reused.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by HK Ticketing. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and HK Ticketing reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and HK Ticketing.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 2:00pm on June 27, 2023 to 11:59pm on June 28, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Priority Booking Hotline at (852) 31 288 288 (from 2pm to 8pm on June 27 and 10am to 8pm on June 28); or
  b) Hong Kong Ticketing (HK Ticketing) website www.hkticketing.com or HK Ticketing App (from 2pm on June 27, 2023 to 11:59pm on June 28, 2023).
• A customer service fee of HK$50 per ticket will be charged for successful purchased ticket. Only "Pick up In Person at Box Office/Retail Outlet" and "Local Courier Service (Hong Kong Only)" for this event, courier fee HK$35 per booking transaction with 4 tickets in maximum.
• Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last.
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Cardholder who purchases tickets successfully can select to collect their tickets via “Pickup in Person” or “Local Courier Service”. For Pickup in Person, ordered Ticket(s) can be collected by Cardholder in person at HK Ticketing’s retail outlets and the box office of the performing venue any time from September 13, 2023. For Local Courier Service, ordered Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services on or before September 26, 2023. Cardholders should ensure that the delivery address/information is correct and no amendments of delivery address for successful transaction are allowed. Each delivery is limited to 4 tickets per transaction. Please visit www.hkticketing.com for delivery arrangement and fee details.
• The Concert organizer and HK Ticketing are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact HK Ticketing for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of HK Ticketing.
• If tickets are not delivered on or after September 26, 2023, please contact HK Ticketing for assistance by email: online@hkticketing.com or by phone: (852) 31 288 288 (Office hours: Monday to Saturday 10am-6pm, closed on Sunday & Public Holiday).
• This concert is free standing and suitable for age of 12 or above and height limit of 140 cm or above. Each ticket admits one person only. There will be no replacement for any loss of the tickets. A valid e-ticket must be provided for admission. Once the QR code on ticket is used, it will be deactivated from the system and cannot be reused.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by HK Ticketing. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and HK Ticketing reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and HK Ticketing.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10am on June 19, 2023 to 11:59pm on June 20, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com.
• A customer service fee of HK$50 per ticket will be charged for successful purchased ticket and HK$35 courier fee per transaction with 6 tickets in maximum.
• A maximum of 6 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 6 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Each delivery is limited to 6 tickets per transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct. The Concert organizer and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after September 26, 2023, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Office hours: Monday to Friday 10am-7pm, excluding Public Holiday).
• This concert is marked seating and suitable for age of 12 or above and height limit of 140 cm or above. Each ticket admits one person only. A valid e-ticket must be provided for admission. Once the QR code on ticket is used, it will be deactivated from the system and cannot be reused.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue, and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking (“Offer”) for the Concert applies to principal and supplementary cardholders (“Cardholders”) of Citi Credit Cards (“Eligible Cards”) issued by Citibank (Hong Kong) Limited (“Citibank”).
• Eligible Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10am on June 7, 2023 to 11:59pm on June 8, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com.
• A customer service fee of HK$45 per ticket will be charged for successful purchased ticket and HK$35 courier fee per transaction with 4 tickets in maximum.
• A maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Cityline ticketing system will automatically select the best available seats to Cardholders at the time of the Transaction after Cardholders select concert date, time, number of ticket and price. No seat selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the courier fee, the customer service fee and handling/admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the ticket.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Each delivery is limited to 4 tickets per transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct. The Concert organiser and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after July 5, 2023, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Office hours: Monday to Friday 10am-7pm, excluding Public Holiday).
• The Concert is marked seating and suitable for age 12 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission.
• The Concert date and ticket seating are assigned by the Concert organiser while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The Concert organizer may release or reduce seats in response to the developing situation of the COVID-19 and the implementation of gathering bans. In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the ticket price of the tickets purchased which shall not include any courier fee, customer service fees and/or administrative fees charged from Cityline (if any).
• Citibank, the Concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final decision of Citibank, the Concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue, and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10am on June 5, 2023 to 11:59pm on June 6, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://prioritybooking.cityline.com.
• A customer service fee of HK$35 per ticket will be charged for successful purchased ticket and HK$35 courier fee per transaction with 6 tickets in maximum.
• A maximum of 6 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 6 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Each delivery is limited to 6 tickets per transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct. The Concert organizer and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after June 27, 2023, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Office hours: Monday to Friday 10am-7pm, excluding Public Holiday).
• This concert is marked seating and with an age limitation of 3 or above for reserved seated tickets; an age limitation of 12 or above and Height limit of 140 cm or above for free standing ticket. Each ticket admits one person only. A valid e-ticket must be provided for admission. Once the QR code on ticket is used, it will be deactivated from the system and cannot be reused.
• The Concert date and ticket seating are assigned by the concert organizer while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organizer may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue, and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking (“Offer”) for the Concert applies to principal and supplementary cardholders (“Cardholders”) of Citi Credit Cards (“Eligible Cards”) issued by Citibank (Hong Kong) Limited (“Citibank”).
• Eligible Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10am on May 18, 2023 to 11:59pm on May 19, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com.
• A customer service fee of HK$45 per ticket will be charged for successful purchased ticket and HK$35 courier fee per transaction with 4 tickets in maximum.
• A maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 4 tickets are allowed to purchase for each Eligible Cards. Cityline ticketing system will automatically select the best available seats to Cardholders at the time of the Transaction after Cardholders select concert date, time, number of ticket and price. No seat selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the courier fee, the customer service fee and handling/admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the ticket.
• Ticket(s) will be delivered to Cardholder’s designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Each delivery is limited to 4 tickets per transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct. The Concert organiser and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after June 2, 2023, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Office hours: Monday to Friday 10am-7pm, excluding Public Holiday).
• The Concert is marked seating and suitable for age 6 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission.
• The Concert date and ticket seating are assigned by the Concert organiser while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The Concert organizer may release or reduce seats in response to the developing situation of the COVID-19 and the implementation of gathering bans. In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the ticket price of the tickets purchased which shall not include any courier fee, customer service fees and/or administrative fees charged from Cityline (if any).
• Citibank, the Concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final decision of Citibank, the Concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue, and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking (“Offer”) for the Concert applies to principal and supplementary cardholders (“Cardholders”) of Citi Credit Cards (“Eligible Cards”) issued by Citibank (Hong Kong) Limited (“Citibank”).
• Eligible Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from 10am to 11:59pm on March 15, 2023 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com.
• A customer service fee of HK$45 and courier fee will be charged for successful purchased ticket and HK$35 courier fee per transaction with 4 tickets in maximum.
• A maximum of 4 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, a maximum of 8 tickets are allowed to purchase for each Eligible Cards. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the courier fee, the customer service fee and handling/admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the ticket.
• Ticket(s) will be delivered to Cardholder's designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Each delivery is limited to 4 tickets per transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct. The Concert organiser and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after April 26, 2023, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Office hours: Monday to Friday 10am-7pm, excluding Public Holiday).
• The Concert is marked seating and suitable for age 3 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission.
• The Concert date and ticket seating are assigned by the Concert organiser while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The Concert organizer may release or reduce seats in response to the developing situation of the COVID-19 and the implementation of gathering bans. In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the ticket price of the tickets purchased which shall not include any courier fee, customer service fees and/or administrative fees charged from Cityline (if any).
• Citibank, the Concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final decision of Citibank, the Concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences have to comply with the Government’s latest implemented measures under the Prevention and Control of Disease Regulation and also the venue management’s admission rules. Should anyone fail to comply with such, he/she shall not be permitted to enter the venue, and is not entitled to have ticket refund from the concert organizer as well. For details, please visit https://www.coronavirus.gov.hk/eng/vaccine-pass.html#infographic.
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from December 14 to 15, 2022 or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com (from 10am on December 14, 2022 to 11:59pm on December 15, 2022).
• A customer service fee of HK$35 will be charged for each ticket purchased.
• A maximum of 8 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last.
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be sent to the email address that is provided with the transaction. Customers should ensure that the email address provided is correct. Tickets sold are non-transferable, non-refundable and non-exchangeable.
• Ticket booking are subject to the terms and conditions imposed by Cityline.
• For ticket transaction enquiry, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 2314 4228 (Office hours: Monday to Sunday 10am-8pm, including Public Holiday).
• This concert is marked seating and suitable for age 3 or above. Each ticket admits one person only. A valid e-ticket must be provided for admission. Once the e-ticket is used, the QR code will be deactivated from the system and cannot be reused.
• The Concert date and ticket seating are assigned by the concert organiser while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The concert organiser may release or reduce seats in response to the COVID-19 development and the implementation of social distancing measures. In the event of Concert cancellation, postponement or seats being reduced or reallocated, the concert organiser shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement, seats reallocation or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the same value of the tickets purchased which shall not include any customer service fees or administrative fees charged (if any).
• Citibank, the concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final discretion of Citibank, the concert organiser and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Audiences must follow the latest epidemic prevention and control measures issued by the government and the house rules of the venue during admission and the Concert.
• Audiences must wear their own masks to fully cover their nose, mouth and chin throughout their stay at the venue and must pass through a temperature screening when entering the venue. Those with a fever (subject to the venue's final stipulation), respiratory symptoms or sudden loss of taste/ smell should refrain from entering the venue and seek medical assistance immediately.
• Audiences should scan the "LeaveHomeSafe" QR code before entering the venue.
• Audiences should observe hand hygiene (i.e. washing hands with liquid soap and water properly, or cleaning hands by rubbing with 70-80% alcohol-based hand rub when hands are not visibly soiled).
• Audiences should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking are allowed in the venue.
• Audiences may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is December 12, 2022 (Monday) from 10am to 11:59pm or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Priority Booking Hotline at (852) 31 288 288 (December 12, 2022 (Monday), 10am – 8pm); or
  b) Hong Kong Ticketing (HK Ticketing) website www.hkticketing.com or HK Ticketing App (December 12, 2022 (Monday) from 10am to 11:59pm).
• A customer service fee of HK$38 will be charged for each ticket purchased and HK$35 Courier Fee per transaction with 6 tickets in maximum.
• A maximum of 6 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last.
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Courier Fee, the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder's designated Hong Kong address via courier services, each delivery is limited to 6 tickets per transaction. Customers should ensure that the delivery address/information is correct. The Concert Organizer and HK Ticketing are not responsible for any lost/ non-delivery of tickets due to wrong or incomplete delivery address/information provided by Customers.
• Ticket booking and delivery are subject to the terms and conditions of HK Ticketing.
• If tickets are not received by January 6, 2023, please contact HK Ticketing for assistance by email: online@hkticketing.com or by phone: (852) 31 288 288 (Monday to Saturday 10am-6pm, closed on Sunday & Public Holiday).
• This concert is marked seating and suitable for age 6 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission.
• The Concert date and ticket seating are assigned by the Concert Organizer while the Offer is arranged by HK Ticketing. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The Concert Organizer may release or reduce seats in response to the developing situation of the COVID-19 and the implementation of gathering bans. In the event of Concert cancellation, postponement or seats being reduced, the Concert Organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert Organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the ticket price of the tickets purchased which shall not include any courier fee charged (if the tickets are delivered to the Cardholders) or any customer service fees or administrative fees charged (if any).
• Citibank, the Concert Organizer and HK Ticketing reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final decision of Citibank, the Concert Organizer and HK Ticketing.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Spectators must follow the latest epidemic prevention measures issued by the government and the house rules of the venue during admission and the show.
• Spectators must wear their own masks to fully cover their nose, mouth and chin throughout their stay at the venue and must pass through a temperature screening when entering the venue. Those with a fever (subject to the venue's final stipulation), respiratory symptoms or sudden loss of taste/ smell should refrain from using the venue facilities and seek medical assistance immediately.
• Spectators should scan the "LeaveHomeSafe" QR code before entering the venue.
• Spectators should observe hand hygiene (i.e. washing hands with liquid soap and water properly, or cleaning hands by rubbing with 70-80% alcohol-based hand rub when hands are not visibly soiled).
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking are allowed in the venue.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert Organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from November 28 (Monday) to November 29, 2022 (Tuesday) or until all the tickets are sold (whichever is earlier).
• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Priority Booking Hotline at (852) 31 288 288 (from November 28, 2022 (Monday) to November 29, 2022 (Tuesday), 10am – 8pm daily); or
  b) Hong Kong Ticketing (HK Ticketing) website www.hkticketing.com or HK Ticketing App (from 10am on November 28, 2022 (Monday) to 11:59pm on November 29, 2022 (Tuesday)).
• A customer service fee of HK$38 will be charged for each ticket purchased and HK$35 Courier Fee per transaction with 6 tickets in maximum.
• A maximum of 6 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last.
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Courier Fee, the Customer Service Fee and handling / admin fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the tickets.
• Ticket(s) will be delivered to Cardholder's designated Hong Kong address via courier services, each delivery is limited to 6 tickets per transaction. Customers should ensure that the delivery address/information is correct. The Concert Organiser and HK Ticketing are not responsible for any lost/ non-delivery of tickets due to wrong or incomplete delivery address/information provided by Customers.
• Ticket booking and delivery are subject to the terms and conditions of HK Ticketing.
• If tickets are not received by December 23, 2022, please contact HK Ticketing for assistance by email: online@hkticketing.com or by phone: (852) 31 288 288 (Monday to Saturday 10am-6pm, closed on Sunday & Public Holiday).
• This concert is marked seating and suitable for age 6 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission.
• The Concert date and ticket seating are assigned by the Concert organizer while the Offer is arranged by HK Ticketing. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The Concert organizer may release or reduce seats in response to the developing situation of the COVID-19 and the implementation of gathering bans. In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the ticket price of the tickets purchased which shall not include any courier fee charged (if the tickets are delivered to the Cardholders) or any customer service fees or administrative fees charged (if any).
• Citibank, the Concert organizer and HK Ticketing reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final decision of Citibank, the Concert organizer and HK Ticketing.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Spectators must follow the latest epidemic prevention measures issued by the government and the house rules of the venue during admission and the show.
• Spectators must wear their own masks to fully cover their nose, mouth and chin throughout their stay at the venue and must pass through a temperature screening when entering the venue. Those with a fever (subject to the venue's final stipulation), respiratory symptoms or sudden loss of taste/ smell should refrain from using the venue facilities and seek medical assistance immediately.
• Spectators should scan the "LeaveHomeSafe" QR code before entering the venue.
• Spectators should observe hand hygiene (i.e. washing hands with liquid soap and water properly, or cleaning hands by rubbing with 70-80% alcohol-based hand rub when hands are not visibly soiled).
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking are allowed in the venue.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Eligible Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from November 14 to November 16, 2022 or until all the tickets are sold (whichever is earlier), please refer to the table below for details:

  Priority Booking Period	Eligible Card Type
  From 10am on November 14, 2022 to 11:59pm on November 14, 2022	Citi The Club Credit Card
  From 10am on November 15, 2022 to 11:59pm on November 16, 2022	All Citi Credit Cards

• During the priority booking period, all eligible Cardholders can make priority booking through Cityline website https://priority.cityline.com.
• A customer service fee and courier fee will be charged for successful purchased ticket, the details are as below:

  Customer Service Fee
  Seat (Each ticket)	HK$35
  Car Space (Each ticket)	HK$140
  Courier Fee
  Each transaction	HK$35

• A maximum of 8 tickets are allowed to purchase for a performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, maximum of 12 tickets are allowed to purchase for each Eligible Cards. Cityline ticketing system will automatically select the best available seats to Cardholders at the time of the Transaction after Cardholders select concert date, time, number of ticket and price. No seat selection is available. For purchasing 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the courier fee and the customer service fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the ticket.
• Ticket(s) will be delivered to Cardholder's designated Hong Kong address via courier services and no amendments of delivery address for successful transaction. Please visit www.cityline.com for delivery arrangement and fee details. Cardholders should ensure that the delivery address/information is correct.The Concert organiser and Cityline are not responsible for any loss/ non-delivery of tickets due to incorrect or incomplete delivery address/information provided by Cardholders. In case of any related enquiry, the Cardholders shall contact Cityline for advice.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Cityline.
• If tickets are not delivered on or after December 7, 2022, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 2314 4228 (Office hours: Monday to Sunday 10am-8pm, including Public Holiday).
• The Concert is marked seating and suitable for age 6 or above. Each ticket admits one person only. A valid original ticket (with ticket stub intact) must be provided for admission.
• The Concert date and ticket seating are assigned by the Concert organiser while the Offer is arranged by Cityline. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The Concert organizer may release or reduce seats in response to the developing situation of the COVID-19 and the implementation of gathering bans. In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the ticket price of the tickets purchased which shall not include any courier fee, customer service fees and/or administrative fees charged from Cityline (if any).
• Citibank, the Concert organizer and Cityline reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final decision of Citibank, the Concert organizer and Cityline.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Spectators must follow the latest epidemic prevention measures issued by the government and the house rules of the venue during admission and the show.
• Spectators must wear their own masks to fully cover their nose, mouth and chin throughout their stay at the venue and must pass through a temperature screening when entering the venue. Those with a fever (subject to the venue's final stipulation), respiratory symptoms or sudden loss of taste/ smell should refrain from using the venue facilities and seek medical assistance immediately.
• Spectators should scan the "LeaveHomeSafe" QR code before entering the venue.
• Spectators should observe hand hygiene (i.e. washing hands with liquid soap and water properly, or cleaning hands by rubbing with 70-80% alcohol-based hand rub when hands are not visibly soiled).
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• No eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.

• Unless otherwise specified, priority booking ("Offer") for the Concert applies to principal and supplementary cardholders ("Cardholders") of Citi Credit Cards ("Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
• Eligible Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
• The priority booking period for all eligible Citi Credit Cards is from October 18 to October 21, 2022 or until all the tickets are sold (whichever is earlier), please refer to the table below for details:

  Priority Booking Period	Eligible Card Type
  From 11am on October 18, 2022 to 11:59pm on October 18, 2022	Citi The Club Credit Card
  From 11am on October 19, 2022 to 11:59pm on October 21, 2022	All Citi Credit Cards

• During the priority booking period, all eligible Cardholders can make priority booking through either one of the following channels:
  a) Klook website www.klook.com; OR
  b) Klook mobile application
• Klook will charge a HK$40 Customer Service Fee per ticket.
• A maximum of 8 tickets are allowed to purchase for each performance in a transaction. Tickets are available while stocks last. Regardless of price and performance, maximum of 10 tickets are allowed to purchase for each Eligible Card. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For purchasing 2 tickets or above, Klook reserves the right to arrange separate seats (including allocation of seats in odd numbers).
• No refund, cancellation or amendment will be allowed once the tickets are sold. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the customer service fee are non-refundable under whatever circumstances. There will be no replacement for any loss of the e-tickets.
• Ticket(s) will be delivered as an e-ticket to the email address provided by Cardholders during the purchase. Cardholders should ensure that the provided email address/contact information is correct. The Concert Organiser and Klook are not responsible for any non-delivery of e-tickets due to wrong or incomplete email address/contact information provided by Cardholders.
• Ticket(s) booking and delivery are subject to the Terms and Conditions of Klook.
• If e-tickets are not delivered on or after November 26, 2022, please contact Klook for assistance by email: support@klook.com.
• This concert is marked seating and suitable for age 7 or above. Each ticket admits one person only. A valid e-ticket must be provided for admission. Once the e-ticket is used, it will be deactivated and cannot be reused.
• To ensure prompt process of entry, please arrange sufficient time for entry prior. Cardholders may select to print out the e-ticket in the confirmation email on A4-sized paper. For Cardholders who selects to present the e-ticket on your mobile device for admission, please ready the e-ticket on your mobile device before entrance of the venue.
• The Concert date and ticket seating are assigned by the Concert organizer while the Offer is arranged by Klook. No alteration or cancellation is allowed. Citibank is not the supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matter in relation to the related products or services.
• The Concert organizer may release or reduce seats in response to the developing situation of the COVID-19 and the implementation of gathering bans. In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer shall be solely responsible to arrange follow up actions according to the booking transaction record (including Concert postponement or refund of the ticket(s)).
• In the event of Concert cancellation, postponement or seats being reduced, the Concert organizer reserves the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the ticket price of the tickets purchased which shall not include any customer service fees and/or administrative fees charged from Klook (if any).
• Citibank, the Concert organizer and Klook reserve the right to terminate the Offer or amend their terms and conditions at any time without prior notice.
• All matters and disputes are subject to the final decision of Citibank, the Concert organizer and Klook.
• In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Admission tips:

• Spectators must follow the latest epidemic prevention measures issued by the government and the house rules of the venue during admission and the show.
• Spectators must wear their own masks to fully cover their nose, mouth and chin throughout their stay at the venue and must pass through a temperature screening when entering the venue. Those with a fever (subject to the venue's final stipulation), respiratory symptoms or sudden loss of taste/ smell should refrain from using the venue facilities and seek medical assistance immediately.
• Spectators should scan the "LeaveHomeSafe" QR code before entering the venue.
• Spectators should observe hand hygiene (i.e. washing hands with liquid soap and water properly, or cleaning hands by rubbing with 70-80% alcohol-based hand rub when hands are not visibly soiled).
• Spectators should avoid sharing items and maintain appropriate social distance in common areas.
• Except in designated areas, no eating and drinking in the Arena.
• Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee and/or administrative fees charged from Klook (if any) shall not be refunded. Spectators should contact the Concert organizer for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission.