Citibank does not send you email asking for your Citibank Online User ID and password, other types of password/PIN or other sensitive information. If you’ve received suspicious emails purporting to be from Citibank, please notify us immediately by calling our 24-hour CitiPhone Banking at (852) 2860 0333. Please click here for more information on fraud prevention advice.
For enhancing your browsing experience in our website, please click here for more about browser compatibility information.
We also recommend you clearing the browser cache occasionally and relevant guidance can be obtained here.
Due to recent system enhancement of Citibank Online, client may encounter intermittent slow response after logon. We apologize for any inconvenience this may cause. Please call our 24-hour CitiPhone Banking at (852) 2860 0333 for assistance.