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    • Important Announcement
    • Citibank does not send you email asking for your Citibank Online User ID and password, other types of password/PIN or other sensitive information. Please click here for more information on fraud prevention advice.
    • In light of recent news reports regarding telephone scams, Citibank reminds clients never to disclose their personal data or bank account details to unsolicited callers or pre-recorded voice message phone calls requesting such information. Please click here for the important notice on unauthorized calls.
    • If you have received suspicious emails / calls purporting to be from Citibank, please contact us immediately by calling our 24-hour CitiPhone Banking at (852) 2860 0333, then press 2*2#0#1 to verify the sender’s / caller’s identity.
    • System Maintenance Notice
    • Due to system maintenance, Citi ThankYou Rewards will be unavailable from 10:00pm September 5, 2015 (Saturday) to 06:00am September 6, 2015 (Sunday). For queries, please get in touch with the Citi ThankYou Rewards Service Line at (852) 2860 0348.
    • Notice
    • To enhance online banking security, input of Online Authorization Code (OAC) will be required for rewards redemption starting from March 22, 2015. The OAC will be sent to your registered mobile phone via SMS when you redeem rewards.
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